Tenant Fees


We are passionate about helping you find the perfect home.

When you're searching for your home, we'll match your needs to the perfect property and keep in touch with you when new properties come to the market.

When you have found your perfect home, we will then take you through the following journey.

Tenancy Process

Once you have decided that a property is right for you, and you wish to proceed with an application you will be asked to provide a holding deposit to reserve a property.

The cost of this will be no more than one week's rent and is refundable to you at the start of the tenancy (assuming all the information you have provided to us is correct).

It is very important that you provide us with accurate information for the application as we are unable to return a holding deposit if you have provided false or misleading information which reasonably affects the Landlord's decision to let the property to you; we are also unable to proceed with an application and refund your holding deposit to you if you fail a right to rent check, or you withdraw from the proposed agreement (decide not to proceed with the let) or you fail to take all reasonable steps to enter an agreement (i.e. responding to reasonable requests for information required to progress the agreement).

For Referencing, we use a referencing agency who will be in touch with you directly via text and e-mail. You will need to satisfy their referencing requirements in order for us to be able to proceed with the application.


You must be earning 30 x the rent - guaranteed annual income (bonuses cannot be taken into account)

Credit history

A credit check will be carried out so please be honest when completing your application form.

Employment/Landlord reference

Our reference agency will ask for your landlord and employment details so they can obtain a reference.

On receipt of satisfactory references, we send your tenancy agreement electronically for your review and approval.

Right to Rent Check

We will also need to see original copies of your ID before we can move you into your home.

Further information can be found at https://www.gov.uk/view-right-to-rent.

During your tenancy - Reporting Maintenance Works

If we manage your tenancy, please ensure all repairs are reported in writing to annemarie@amletting.co.uk as soon as possible.

If you landlord manages your property, please ensure you repairs are reported directly to them in writing or a phone call (depending on how they have asked you to report repairs)

We understand that moving can be stressful and the paperwork can sometimes be confusing and long winded, but we are here to help, so please feel free to ask any questions.


You will be asked to pay a deposit of 5- 6 weeks rent (depending on the rental price) your deposit will be held in a governed scheme throughout your tenancy

If you're not sure where your deposit is protected, refer to the prescribed information, tenancy agreement or ask your landlord or letting agent. You can use the deposit scheme's website to check the status of your deposit during your tenancy.

Returning your deposit

Cleaning is the number one deposit dispute

Leaving a property untidy or dirty at the end of your tenancy is the most common deposit dispute and can result in heavy deductions. Be sure to do a thorough clean before you leave, this includes windows, fridge, freezer, cooker and around the seals of the bathroom. Don't forget about the garden if you have one and get rid of excess rubbish too if it won't fit in the bins.

Don't wait until the end of your tenancy to report damage.

If your rental property becomes damaged, you should report it in writing as soon as possible. You will only be charged for damage you are directly responsible for and remember that deductions cannot be taken from your deposit for general wear and tear. When removing pictures or posters, take care not to remove layers of paint or leave holes and stains on walls that your landlord will have to redecorate over. Any marks to the wall can be classed as damage.

Always get the landlord's permission before decorating

You may want to add some personality to your new home but you should always get the landlord's permission first before decorating or adding fixtures and fittings. If you have already made changes such as painted a wall or put up a shelf, make sure to return the property to its previous state before you leave.

We are regulated

Confidence is crucial in finding the right home to rent; we want to ensure you feel as confident as you can. We are very pleased to say that we are fully trained, regulated and that we are members of the following bodies:

  • National Association of residential letting agents (ARLA)
  • The Property ombudsman (TPO)
  • Client Money Protection Scheme (CMP)